Transactions

NextStage AM has teamed up with Alain Kaeser, founder and chief strategy officer, and Emmanuel Walckenaer, President, to support the development in Europe and the United States of Yseop, a world leader in the field of Natural Language Processing (NLP). Yseop’s technology is designed to accelerate the emergence of “smart personal advisors”, a disruptive innovation in data exploitation and customer relationship management.
Created in 2007, on the basis of research work initiated at the Ecole Nationale Supérieure (ENS) Cachan, Yseop is a key player in Artificial Intelligence (AI) and is one of the world’s leading specialists in Natural Language Generation, working mainly with CAC 40 and Fortune 500 companies. NLG is the science of transforming structured databases into intelligent, universally understandable language and text.

In the United States, Yseop has developed strong relationships and partnerships with Business Intelligence vendors to provide a powerful technology solution to improve productivity through the automatic generation of analysis, commentary and recommendations in 6 languages, particularly in financial services.

Yseop’s applications are also focused on the customer relationship business by improving the performance of the entire value chain (“Smart Personal Advisor” concept). Successfully deployed in the bancassurance and telecom markets, the Yseop platform is the ideal complement to existing CRMs and supports customers in all their interaction channels: advisors, chatbots, Web, emails. The Smart Personal Advisor interacts in an intelligent and relevant manner both in the context of selling a personalised solution and in responding to any request for assistance, however complex.

With its fifty employees, Yseop aims to accelerate its development and growth thanks to this round of financing. With its technological lead, Yseop wants to consolidate its position as a leader in Europe and the United States.